What Shipping Methods Are Available?
Smaller items will be sent via Royal Mail or courier.
Larger furniture will be quoted at point of despatch and delivered by our team or man with a van.
Do You Ship Internationally?
International shipping is available on certain items – please contact us on shop@harp-studio.com for a postage quote.
Payment
What Payment Methods Are Accepted?
We hope to ship within 3-5 working days.
Is Buying On-Line Safe?
Should you feel uncomfortable paying via the website please contact us for alternative ways of payment on shop@harp-studio.com
Orders & Returns
How do I place an Order?
Should you like to place an order that isn’t available on our website, such as a bespoke sofa, please contact us on shop@harp-studio.com
How Can I Cancel Or Change My Order?
Please contact us via email as soon as possible so we can make changes to your order before being shipped to you. Our email is shop@harp-studio.com
Do I need an account to place an order?
No you do not need an account to place an order – we hate that system too! But we will need the address to ship to you 😉
How Do I Track My Order?
Please contact us if you do not receive your order within 3-5 working days so we can track it for you.
How Can I Return a Product?
That hasn’t happened yet, thankfully, but please do contact us and we will do our best to sort out the problem.